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Bug Reporting System

MIDAS Bug Report System

MIDAS makes every effort to assure quality in its products to provide accurate, convenient and practical solutions for the users.

Suspect errors or problems with the software and verification of MIDAS results, please inform the MIDAS technical support team.

  • Bug Report

    • Via online support, e-mail, phone
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  • Error Confirmation/Report

    • Bug confirmation
    • Report to the Bug Reporting System
    • Classify the error and treat accordingly
    • based on severity
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  • Bug Notification

    • Immediate web notification to users of errors based on severity
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  • Bug Fix

    • Bug fix and test by developers
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  • Patch Test

    • 2nd test by QA team
    • Regression testing
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  • Patch Distribution

    • Immediate distribution of a bug patch